At chess.school we are heavily committed to your privacy.
Chess.School (“ICS”) values the privacy and security of the information that you share with us. This Privacy Statement applies to information collected through chess.school (the “website”). This Statement describes how ICS collects, uses, shares, protects, or otherwise processes your personal information. By using this website, you agree to the terms of this Privacy Statement.
Collection and Use of Information
ICS collects personal information to set up and manage accounts for our ecommerce services and to handle orders of goods and services from ICS.
You may need to provide ICS with personal information such as: names; phone numbers; mailing, email addresses and dates of birth.
ICS uses such information for: website registration; sending notification; handling orders; providing customer service; or related issues; marketing and surveys; sending service update notices; detecting and preventing violations of our legal agreements; measuring, improving, and customizing our services; and fulfilling other technical, logistical, financial, legal, compliance, administrative, or back office functions.
ICS retains such information for as long as reasonably required for business purposes.
Customer Service Correspondence
ICS also collects information involving customer service correspondence. This information may include emails, or internet chats directed to our customer service center. ICS processes this information to provide customer service, handle complaints, measure and improve our customer service. ICS retains customer service information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
Cookies, Web Beacons, and Logs
ICS collects information related to your use of our website using cookies, web beacons, and log information.
Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.
Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. ICS uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.
ICS also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. ICS retains such information for as long as reasonably required for business purposes.
Google Ads tracking and Statcounter
We will seek your consent prior to using your personal information. You may choose not to provide any personal information to ICS, in which case we will be unable to provide services to you.
Sharing of Information
ICS only shares information as described in this Privacy Statement. Your e-mail address will not be sold to a third party.
Organizations that Provide Services to Us
ICS discloses personal information to other organizations that perform services on our behalf. We require such organizations to use such information solely for the purposes of providing services to us and to protect the personal information with appropriate safeguards.
Such organizations include financial institutions; payment processors; money transfer service providers; acquirers; auditors; background and credit check organizations; fraud prevention service providers and anti-fraud networks; marketing service providers; database managers; customer service providers and representatives; debt collectors; and others who perform technical, logistical, financial, tax, legal, compliance, or administrative functions on our behalf.
These organizations may perform functions such as processing credit and debit card payments, sending wire transfers, providing background and credit checks, providing fraud checks, providing customer service, analyzing data, supplying marketing assistance, fulfilling orders, delivering packages, sending postal mail and email, debt collections, and providing other financial, technical, logistical, tax, legal, compliance, or administrative functions.
Financial institutions, payment processors, and acquirers may share the information that ICS provides to them with other financial institutions or card networks in order to provide financial services, payment services, and to process payments. Fraud prevention service providers and anti-fraud networks may share the information ICS discloses to them with other fraud prevention service providers and anti-fraud network participants in order to provide fraud checks.
Business Sale or Merger
ICS may share personal information in the event of a sale or merger of all or any portion of its business units. Such information remains subject to the promises made in any pre-existing Privacy Statement, unless an individual consents otherwise.
ICS may disclose personal information where: required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records; ICS has reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others; ICS has reasonable grounds to believe that the information relates to the breach of an agreement or violation of the law that has been, is being, or is about to be committed; it is necessary to enforce or apply our legal agreements, to pursue remedies, or to limit damages to ICS; you have provided consent or with your direction;
When we are required or permitted to disclose information, we will not disclose more information than is necessary to fulfill the disclosure purpose.
Controlling Unsolicited Email
We may send you information about our products and services. You may also opt out of ICS marketing list or update your information by notifying us at email@example.com at any time.
If European Union (EU) data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.
For users based in the European Economic Area or Switzerland, the data controller responsible for your information is the web administrator of the website.
We process your information for the purposes described in this policy, based on the following legal grounds:
With your consent
We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time. For example, we ask for your consent to provide you with personalized services, such as personalized chess lessons.
When we’re pursuing legitimate interests
We process your information for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy. This means that we process your information for things like:
Providing, maintaining, and improving our services to meet the needs of our users; Developing new products and features that are useful for our users; Understanding how people use our services to ensure and improve the performance of our services; Customizing our services to provide you with a better user experience; Marketing to inform users about our services; Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our services; Protecting against harm to the rights, our property or safety, our users, or the public as required or permitted by law, including disclosing information to government authorities; Performing research that improves our services for our users and benefits the public; Fulfilling obligations to our partners like developers and rights holders; Enforcing legal claims, including investigation of potential violations of applicable Terms of Service; When we’re providing a service; We process your data to provide a service you’ve asked for under a contract. For example, we process your payment information when you buy e chess course.
If you have questions or concerns related to this Privacy Statement, you may contact us by email at firstname.lastname@example.org